We have now transitioned to a new platform and have increased the level of security surrounding your data. As a result you will be required to re-register.

To access the guide on how to register for the Member Portal click here. For answers to some of the Frequently Asked Questions click here.

Some important hints that have been provided from other Members who have registered:

• Your old password will no longer work.
• We need you to verify your identity as provided to Energy Super and provide some answers to security questions for future identification purposes.
• As part of that security process, you will receive an email to your email address we have on our system, please be patient as some email providers are slower than others and check your spam folder!
• If you have more than one account and both are not showing online, please call or email and we can fix it straight away.
• All Member Numbers contain six numbers, if in the documentation you have received, your Member number only has five numbers, add a zero at the beginning of the number.

We thank you for your patience as we move systems, and please provide feedback so we can update this page for other users.