It's the quickest way to manage your account, including your balance, investment options and insurance.

If you're new to Energy Super or you're an existing member who hasn't yet accessed your online account via this Portal, you'll need to register in the window at right.

Our Frequently Asked Questions here will help you if you get stuck, as will these quick hints:

• If you're an existing member with an account through Member Online (our previous online portal), you won't be able to use your old password.
• To protect your account, we're going to ask you to verify your identity and provide answers to security questions.
• As part of the security process, you'll receive an email to the email address we have on our system. Some email providers are slower than others so you may have to patient. Also, don't forget to check your spam folder.
• If you have more than one account and both aren't showing online, give us a call and we'll fix it straight away.
• If you're an existing member, your member number should contain six digits. If your member number has only five digits, please add a zero at the beginning.
• If you're an existing member with an income stream account, your member number should contain six digits followed by the letter 'P'. If your member number has only five digits, please add a zero at the beginning, followed by the letter 'P' at the very end.